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Privacy Policy

A legal disclaimer

At Jeevan Organic Products, your privacy is very important to us. We are committed to protecting the personal information you share with us and ensuring that your online shopping experience is safe, secure, and transparent. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you visit our website, make a purchase, or interact with our services.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

a) Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

b) Payment Information

  • Payment card details or bank account details (processed securely by third-party payment gateways).

  • Please note: We do not store your card or payment details on our servers.

c) Non-Personal / Technical Information

  • IP address, browser type, and operating system.

  • Pages you visit, time spent on the site, and other browsing data.

  • Device information (mobile/desktop).

d) Cookies and Tracking Data

We use cookies and similar tracking technologies to enhance your browsing experience, save cart items, and analyze website traffic.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and deliver your orders.

  • To confirm payments and provide order-related updates.

  • To provide customer support and respond to queries.

  • To send you promotional offers, newsletters, and seasonal product updates (you may unsubscribe anytime).

  • To improve our website functionality, design, and shopping experience.

  • To comply with legal and regulatory requirements.

  • To protect against fraud, unauthorized transactions, and misuse of our website.

3. Sharing of Information

We respect your privacy and will never sell, rent, or trade your personal data to third parties for marketing purposes. However, we may share your information in the following cases:

  • With Service Providers: Delivery partners, payment processors, IT and hosting providers who help us operate our services.

  • For Legal Compliance: If required by law, government authorities, or court orders.

  • For Business Transfers: In the event of a merger, acquisition, or transfer of assets, your information may be part of the transferred assets.

4. Cookies and Tracking Technologies

Our website uses cookies, small text files stored on your device, to:

  • Remember your login details, preferences, and cart items.

  • Provide a personalized shopping experience.

  • Analyze how users interact with our site (through tools like Google Analytics).

  • Deliver relevant advertisements (if applicable).

You may choose to disable cookies in your browser settings, but some features of our website may not work correctly.

5. Data Security

We take data security seriously and implement strict measures to safeguard your personal information:

  • Secure Socket Layer (SSL) encryption for all transactions.

  • Limited access to personal data by authorized personnel only.

  • Regular security monitoring and updates.

  • Safe storage and timely deletion of unnecessary data.

However, no method of online transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights

As a user of our website, you have the right to:

  • Access: Request a copy of the personal information we hold about you.

  • Rectification: Request correction of inaccurate or incomplete information.

  • Erasure: Request deletion of your personal data, subject to legal and contractual obligations.

  • Restriction: Request limited processing of your data in certain cases.

  • Opt-out of Marketing: You can unsubscribe from promotional emails at any time.

To exercise these rights, please contact us at support@jeevanorganicproducts.com.

7. Marketing and Communications

  • We may send you promotional messages about new products, seasonal offers, and wellness tips.

  • You can opt out of receiving such communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

  • Even if you unsubscribe from marketing, we may still send transactional emails related to your orders.

8. Third-Party Services and Links

Our website may include links to third-party websites (such as payment gateways, courier tracking, or social media). Please note:

  • We are not responsible for the privacy practices of these external websites.

  • We encourage you to read the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children. If we discover such data has been collected, we will delete it immediately.

10. International Users

If you are accessing our website from outside India, please note that your information will be processed and stored in India. By using our services, you consent to the transfer of your data to India.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our business practices. Updates will be posted on this page with the revised “Effective Date.” We encourage you to review this policy regularly.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

📧 Email: support@jeevanorganicproducts.com
📞 Phone: [Insert Contact Number]
🏠 Address: [Insert Business Address]

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